Training & Safety
Our Priority
Through industry-leading training programs, JLG brings unparalleled safety and confidence to your operation. Our flexible options allow you to train in person or online. To learn more or get started, give us a call at 877-JLG-LIFT or visit JLG University at JLGU.JLG.com. You can also view training videos below.
Training Videos
Safety
Your safety is very important. To better support you and your customers, JLG provides information on everything safety-related, from inspections and manuals to how-tos. Please review this essential product and training information relating to JLG equipment.
General Safety Inquiries
Inquiries regarding standards compliance, design criteria or overall telehandler safety should be directed to productsafety@jlg.com.
- Fork Inspection Replacement (100KB PDF)
- General Tire Policy (98 KB PDF)
Operation & Safety Manual
Always read and understand the Operation & Safety manual before operation of any JLG product. Do not operate any JLG products until properly trained. For machine inspections and maintenance required by JLG, refer to the appropriate Operation & Safety manual in conjunction with the appropriate Service & Maintenance manual for the specific model.
Make sure copies of the appropriate Operation & Safety manual are enclosed in the telehandler cab manual holder.
Product Incident Reporting
The JLG Product Safety & Reliability Department must be notified immediately in all instances where JLG products have been involved in an accident leading to personal injury or death, or when substantial property damage has occurred. To report an incident in the United States, call 1-877-JLG-SAFE. Accidents outside of the United States should call 240-420-2661.
Special Applications and Product Modifications
Modifying a JLG product without the written permission of JLG Industries, Inc., is a safety concern, and may be a violation of government regulations and industry standards. To apply for modification approvals, please read and complete the Application Approval form.
- Application Approval form (30 KB PDF)
Safety & Service Bulletins
Applicable safety and service bulletins for your JLG product can be found by completing a search based on the serial number. JLG Industries recommends that you check for any safety and service bulletins regularly.
Ownership Records
It is very important for JLG to maintain current ownership records. If you recently sold or acquired a JLG product, please provide us with the current owner information by login to OnlineExpress and completing the Product Registration form.
Inspections
JLG telehandlers require pre-operation inspections and periodic maintenance. The requirements are outlined in both the Operation & Safety manual and Service & Maintenance manual.
Telehandler New Machine and Pre-Delivery Inspection Report (51 KB PDF)
Product Safety and Reliability Forms
- JLG Product Owner Update/Warranty Online Warranty Form
- JLG Owner Update Form (23 KB PDF)
- JLG Campaign Completion Form (34 KB PDF)
- Product Status Verification Form (30 KB PDF)
- Product Modification – Application Request Form (30 KB PDF)